Returns & Exchanges
At Edgars, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for most items in their original condition. Whether you shopped in-store or online, our goal is to make your exchange or refund process as seamless as possible.
Initiate Your Return
Log into your online account to select the items you wish to return or visit any Edgars store with your original tax invoice.
Prepare the Package
Ensure all items are in their original packaging with tags attached, and include the completed return form inside the parcel.
Choose Your Method
Drop off your package at a designated collection point, schedule a courier pickup, or bring it directly to a customer service desk in-store.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to your original payment method or Edgars account within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing