Frequently Asked Questions
Everything you need to know about shopping at Edgars
What are your shipping options and delivery times?
We offer standard and express shipping. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
How can I return an item I purchased online?
You can return items within 30 days of purchase. Simply visit our returns portal to generate a label or bring the item to any physical Edgars store with your digital invoice.
What payment methods do you accept?
We accept all major credit and debit cards, Edgars account cards, instant EFT, and popular buy-now-pay-later services.
How do I track my order status?
Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Are the products sold on your site authentic?
Yes, we guarantee that all products sold at Edgars are 100% authentic and sourced directly from authorized brands and distributors.
Can I exchange an item for a different size?
Yes, exchanges can be made at any Edgars store location for free, provided the item is in its original condition with tags attached.